CHAOS FACTORY
1485 E Alameda Street
Norman, OK 73071

$11.50/hr.
Part-Time, 12-18 hours per week.  Bonus potential, 50% off personal experiences, opportunity for advancement.

Guest Relations Guest Relations staff will be the first smiles that our guests see! Your ability to effectively communicate to and engage groups of all sizes will be very important. This customer service focused role will have front desk cashier responsibilities and help our guests through safety briefings and room introductions. The ideal candidate takes initiative, is responsible, honest and an energetic team player. Once fully trained, Guest Relations can earn tips by hosting celebrations in our party room.

DUTIES & RESPONSIBILITIES
Duties may include, but are not limited to:
• Greeting and confirming appointments as they arrive
• Serve as the MC/hype person for each group
• Booking phone and walk-in appointments
• Upselling additional enhancements to each experience
• Accepting payments – cash, credit, Apple/Google pay
• Safety briefings and instructions on room use
• Utilizing an online manifest to ensure the proper activity is set up
• Deodorization of coveralls and gloves, sanitizing helmets and safety glasses
• Restocking of paint bottles and splatt balls
• Cleaning splatter rooms
• Answering guest questions
• Assisting with first aid bandaging if needed
• Completing a timely appointment where customers leave happy
• Once fully trained, host celebrations in our party room

EXPERIENCE/EDUCATION/REQUIREMENTS
• Experience in a customer service or cashier is helpful, but not required
• Must have reliable transportation
• Must have a smart phone to download the schedule app for clocking in/out
• Must be able to lift at least 40lbs.
• Must be willing to work weekend shifts and possible late nights, along with other scheduled prep days